Frequently Asked Questions

Everything you need to know about your ROUGH. experience.

What is the ROUGH. approach to quality?

We prioritize durability and premium materials. Every garment undergoes rigorous stress testing to ensure it lives up to the ROUGH. standard of high-end streetwear.

How long does shipping take?

Standard shipping typically takes 3-5 business days domestically. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging. Please note that limited edition drops may have specific exchange-only policies.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. Our fits generally lean towards a modern, slightly oversized aesthetic.

Which payment methods do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through Klarna and Afterpay.

Do you restock sold-out items?

To maintain exclusivity, most of our collections are limited runs. However, we occasionally restock core essentials. Sign up for our newsletter to receive restock alerts.